Frequently Asked Questions
Do you need advice on using Spyware Terminator Internet Guard? Feel free to browse our FAQ section to find the answers to your questions.
Support
Didn’t find a solution to your problem in our FAQ section? Don’t worry! Our support team is ready to help you 7 days a week.
Troubleshooting
I can't download the database.
Please follow these instructions:
Please check your Internet connection. Downloading Spyware Terminator Internet Guard database requires an Internet connection.
Please check your firewall settings, so that it does not block the update process of Spyware Terminator Internet Guard.
Please check your proxy settings. For example: if you do not use the Internet Explorer® browser and your proxy is set to invalid server, download of Spyware Terminator Internet Guard database will not work.
Please check your system32 (hosts) settings. One of the following items may be modified:
C:\WINDOWS\system32\drivers\etc\hosts
C:\WINDOWS\system32\drivers\etc\lmhosts.sam
When you try to go to www.websecurityguard.com , the page will not display. You can fix this problem by editing these two items and removing www.websecurityguard.com from the list.